Act as Assistant Hotel Manager. Responsible for all administrative and accounting functions aboard the vessel and assists the Hotel Manager in the maintenance of all Cruise West standards. Represent Cruise West with professionalism in all interactions with guests and uphold Cruise West policy and standards through personal conduct. Assumes the duties of Hotel Manager in emergencies, contingencies, and as directed by Hotel Manager or Vessel Master.

MAJOR AREAS OF RESPONSIBILITY INCLUDE:

Maintain inventories of all items relating to the vessel (I.E. food, liquor, supplies) and ensure their timely and accurate routing to appropriate corporate office personnel.
Responsible for administrative duties to include, but not limited to: CAR reports, injury/accident reports, guest manifests, voucher reconciliation, crew berthing lists, dining room and bar menus, weekly sales reports, tip reports, air requests, customs, computer updates, petty cash reports, monthly inventory, weekly orders, payroll, P.O. books, and coordinate off loading and inventory of laundry.
Assist and relieve bartender when necessary and assist with maintenance of lounge.
Assist Hotel Manager as directed in meal services and quality assurance inspections.
Safety duties: Holds a position on the ship’s Emergency Station Bill. Must perform requirements of Emergency Station Bill for both drills and actual emergencies to include fire, flooding, man overboard, abandon ship, medical, and spill response. Also participates in one crew safety meeting per week and takes a turn as the safety lead on a rotational basis.

QUALIFICATIONS:

Minimum education requires a high school diploma plus commercial, vocational, or technical training of 12 months or more in the hospitality industry.
Writing skills require the ability to write text designed to communicate non-technical information.
Quantitative skills require the ability to perform analyses involving ratios and percentages.
Interpersonal skills require the ability to regularly deal with situations where strong opposing views are encountered and satisfactory resolution of issues must be achieved.

Computer skills require the ability to use software such as Quattro Pro, Word Perfect, Microsoft Word, Excel, and POS systems.
Ability to organize multiple projects using strong time management skills.
Responsible for planning and performing own individual work involving diverse duties within well defined objectives. Individual must be a self-starter.

WORKING CONDITIONS:

Duties and responsibilities are generally performed in a Marine Operations setting, primarily onboard a vessel. Must be physically able to work a typical 12- hour workday of about 10-14 hours per day, seven days a week, for 6 weeks at a time. On any given day hours could be more or less. The 6-week work period is the normal, but not necessarily fixed onboard schedule, and it is followed by a 2 to 3 week period off the vessel. Environmental conditions generally include ambient inside temperature, ambient inside lighting, ambient to loud noise levels, all weather conditions, occasional use of required protective clothing and an irregular work schedule. Mobility demands generally include occasional sitting and occasional standing. Combination activities generally include handling of chemicals/chemical compounds such as cleaning agents. Sensory demands generally involve a computer terminal; telephone operation, microphone and PA systems.

Physical demands generally include frequent bending, reaching, twisting, kneeling, pulling/pushing, grasping, and the ability to climb a 7-foot vertical ladder and fit through a 28-inch wide hatch. Physical demands also include individual handling of one to several different sized objects totaling up to 50 pounds in weight. Handling includes: the dynamic and momentary strenuous lifting and lowering of objects between the ground/deck level and a height of about 4 to 6 feet; continuously repeating these movements about once per minute continuously for up to 20 minutes; repetitive turning and twisting of the body while holding these objects, and passing or receiving them between people as frequently as every 10 seconds; and repeatedly carrying objects of similar weight a distance of up to 100 feet every one to two minutes for as long as 20 minutes without stopping. Each of the above evolutions may be repeated several times in the course of handling ships stores.