Cobalt - the automotive industry's most comprehensive provider of integrated solutions for digital advertising – seeks an IT Operations Engineering Analyst

The IT Operations Engineering Analyst is responsible for the execution of scheduled and ad-hoc operational activities and the troubleshooting and resolution of customer reported issues. Duties will include working with all groups within the company and will require an in-depth understanding of technical processes and documenting our application operational requirements, understanding how data is processed to fulfill our e-commerce applications and writing troubleshooting guides. Duties will also include identifying areas of enhancement within the applications and providing targeted high-impact bug reports. Requires 4+ years experience in troubleshooting data issues in an on-line environment along with 5+ years in working in a multifaceted group settings representing your team and department in project initiatives.

Focus
- Execution of GUI and manual based processes
- Provide operational launch support
- Troubleshooting of dealer reported issues using Unix and SQL skills
- Assessment, identification and resolution of areas for operational improvement
- Execution of manual processes.
- Identification of root cause.

Key Responsibilities
o Execution of operational activities such as feeds and batches
o Troubleshooting and resolution of customer reported data issues
o Assessment, identification and resolution of areas for operational improvement
o Acting as the “final gateway” in protecting key environments before and during company QA and Production releases.
Secondary Functions 

• Identify areas of improvement in our applications and processes and suggest courses of action.
• Ability to abstract and work through complex, undefined problems
• Provide programming support in efforts to automate operational processes and procedures
• Provide occasional on call support and availability

Knowledge Areas
• Advanced Troubleshooting Skills
• Strong understanding of Unix/Linux
• Strong Skill and History with: SQL, Perl, HTML, FTP, Java, Scripting
• Experience with Version Control Software: PerForce, CVS, SVN
• Experience Administering Informatica
• Operational Experience
• Data Analysis
• Technical Documentation Creation and Review
• Advanced MS Office Application Skills
• Strong Communication Both Written and Verbal

• Five years experience in an operational role including troubleshooting, driving resolutions, and managing IT deliverable for company launch initiatives.
• Proven history and experience working with Unix/Linux, Scripting, SQL, Perl, HTML, Perforce, CVS, SVN, Informatica, FTP, Adobe PhotoShop, MS Office

Cobalt – Culture and Benefits

The Cobalt work environment is fast-paced, energized, informal and fun, but with a serious focus on quality, customer service, innovation, and an ongoing commitment to excellence. Benefits include medical/dental/vision and wellness programs for employee and dependents (including domestic partners), life insurance, paid vacation time, personal days, sick leave and holidays, 401K with match, employee referral bonuses, stock option plan, subsidized parking fees and bus pass, onsite gym, and more.